Monday, March 03, 2014

Live Chat With Rothco

Earlier this year Rothco launched a new feature to our site exclusively for dealers.  This new feature will allow dealers to instantly connect with our expert customer service team from the convenience of your computer screen via our new Live Chat Customer Service Program. 

Accessing the Live chat is simple! Just log into the site as you normally would and click on the "Live Chat" button located at the top of your screen. A pop-up box will appear and you will be required to submit your name and account information, once the information is submitted you will be transferred to the first available customer service agent. The chat feature is available Monday - Friday, 9am-5pm EST.  

Rothco prides itself on fast, reliable service and our live chat is no different! Your questions will be answered by an actual Rothco employee from our New York headquarters and is given the same amount of priority as contacting us via phone.  In fact the live chat offers the added benefit of being able to save & print your conversations for future reference. 

Next time you have a question for Rothco, strike up a conversation with our live chat, we are waiting to hear from you! 

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